About Us

Welcome to New Central Credit Union Ltd

New Central Credit Union (NCCU) is a not for profit financial co-operative providing a range of financial services to our member.  It is managed and controlled by its members and is covered by the Financial Services Compensation Scheme.

Anyone who lives or works in the common bond of NCCU is eligible to join.  Our common bond covers the whole of Coventry and Warwickshire.

The Story So Far

We started as Phoenix Five Credit Union, which was first registered in July 2000 with its office in WATCH Ltd in Hillfields.  In 2001 there was a transfer of engagement from Coventry City Council Employees Credit Union to Phoenix Five.

Coventry West CU came into being when Phoenix Five CU merged with Millennium CU and Radford CU in 2003.  At the same time we extended our common bond to cover the entire west side of Coventry which enabled people who were previously excluded access to the services of a credit union.  By this time we were based in St. Peter’s Centre, Hillfields.

In 2006 we moved into City Arcade with the support of European funding.

In 2010 we extended our common bond to cover the whole of Coventry and Warwickshire.

Early in 2012 a transfer of engagement took place from New Way Credit Union, based in Atherstone, North Warwickshire to Coventry West Credit Union.  This merger allows people living in the rural area of North Warwickshire access to our services.At this stage we were providing financial service to North, South Warwickshire and entire Coventry and we felt our name should not be restricted to Coventry West. So in 2012 we changed our name to New Central Credit Union Ltd.

In June 2014, with the support of Coventry City Council, we moved to 41 Smithford Way which is much
larger and easier for our members to find us.